Macy's - Moreno Valley, CA

posted 2 months ago

Full-time - Mid Level
Moreno Valley, CA
General Merchandise Retailers

About the position

As a Counter Manager in the Macy's Cosmetics Department, you will oversee all aspects of a cosmetics line, including coaching a team of Beauty Advisors. Your role involves engaging with customers to understand their beauty preferences, enhancing creativity through consultations, and achieving sales targets. This position emphasizes teamwork, customer experience, and effective management of vendor relationships.

Responsibilities

  • Inspire teamwork to reach sales goals and elevate the customer experience.
  • Create lasting connections with customers passionate about cosmetics, beauty, and fragrance.
  • Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results.
  • Develop and implement business driving events to achieve department goals.
  • Supervise proper presentation, organization, storing, and replenishment of stock.
  • Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals.
  • Meet and exceed personal and company sales goals.
  • Work well with vendors to achieve optimal business outcomes.
  • Manage vendor events and promotions, including scheduling and execution.
  • Maintain compliance with all hygiene standards.

Requirements

  • 3 to 5 years of relevant work experience in sales or cosmetics.
  • Demonstrated ability to lead a team effectively, providing guidance and support.
  • Proficiency in vendor line(s) and beauty trends.
  • Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.
  • Strong communication skills, both written and verbal.
  • Excellent interpersonal skills to work effectively with colleagues at all levels.
  • Ability to think creatively and strategically to address business challenges.
  • Careful attention to detail in handling daily tasks and examining reports.

Nice-to-haves

  • Experience in the beauty industry.
  • Ability to resolve customer problems constructively.
  • Strong organizational skills to manage multiple tasks in a fast-paced environment.

Benefits

  • Store discount
  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Tuition reimbursement
  • Paid time off
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
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