Retail Cosmetics Sales Leader - Prestige Beauty, Riverpark - Full Time

$37,752 - $58,344/Yr

Macy's - Fresno, CA

Full-time - Entry Level

Fresno, CA

General Merchandise Retailers

About the position

As a Retail Cosmetics Sales Leader at Macy's, you will enhance customer service and boost sales in the Beauty department. Your role involves being an expert in Prestige cosmetics, providing top-notch service, coaching colleagues, and driving sales through effective strategies and events. You will inspire teamwork, build customer relationships, and analyze business performance to exceed sales goals.

Responsibilities

• Inspire teamwork to reach sales goals and elevate the customer experience.
• Support the total Beauty team in driving and delivering market share events.
• Demonstrate knowledge of products and services to build rapport and loyalty.
• Drive sales through brand training, events, and strategies.
• Utilize the clientele program to build relationships with customers and meet sales goals.
• Build brand loyalty through engaging customers in our rewards program.
• Communicate with vendors and store leadership to execute company and store-based events to achieve sales goals.
• Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals.
• Recruit, train, coach, motivate, and develop colleagues on policies and goals.
• Lead product demonstrations and peer-to-peer training.
• Merchandise new receipts, process damages, testers, and select merchandise to return to vendors.
• Adhere to hygiene standards and asset protection control and compliance procedures.

Requirements

• Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.
• Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.
• Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.
• Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines.
• Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
• Ability to think creatively, strategically, and technically to address business challenges and opportunities.
• Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met.
• Partnership with the total Beauty team to drive line sales and deliver the customer experience.

Nice-to-haves

• 1 to 2 years of relevant work experience.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Paid time off