Macy's - Rockaway, NJ
posted 2 months ago
Full-time - Entry Level
Rockaway, NJ
10,001+ employees
General Merchandise Retailers
About the position
As a Retail Cosmetics Sales Leader at Macy's, you will enhance customer service and boost sales in the Beauty department. Your role involves being an expert in Prestige cosmetics, providing top-notch service, coaching colleagues, and driving sales through effective strategies and customer engagement. You will inspire teamwork, analyze business performance, and lead product demonstrations while ensuring compliance with hygiene standards.
Responsibilities
- Inspire teamwork to reach sales goals and elevate the customer experience.
- Support the total Beauty team in driving and delivering market share events.
- Demonstrate knowledge of products and services to build rapport and loyalty.
- Drive sales through brand training, events, and strategies.
- Utilize the clientele program to build relationships with customers and meet sales goals.
- Build brand loyalty through engaging customers in our rewards program.
- Communicate with vendors and store leadership to execute company and store-based events.
- Analyze business performance and create strategies to exceed sales goals.
- Recruit, train, coach, motivate, and develop colleagues on policies and goals.
- Lead product demonstrations and peer-to-peer training.
- Merchandise new receipts, process damages, testers, and select merchandise to return to vendors.
- Adhere to hygiene standards and asset protection control and compliance procedures.
Requirements
- 1 to 2 years of relevant work experience in sales or cosmetics.
- Demonstrated ability to lead a team effectively, providing guidance and support.
- Proficiency in vendor line(s) and beauty trends.
- Capability to utilize metrics and analyze detailed reporting to develop action plans.
- Strong communication skills, both written and verbal.
- Excellent interpersonal skills to work effectively with colleagues at all levels.
- Ability to think creatively and strategically to address business challenges.
- Careful attention to detail in handling daily tasks and examining reports.
Nice-to-haves
- Experience in the beauty industry.
- Ability to manage multiple tasks in a fast-paced environment.
- Flexible availability including days, evenings, weekends, and holidays.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Paid time off
