TJX - Carlisle, PA
posted about 2 months ago
At TJ Maxx, we pride ourselves on creating an environment that is as dynamic as the products we offer. Our stores are filled with a diverse range of merchandise, from designer items to unique accessories, all aimed at providing our customers with an exciting shopping experience. As a leader in our store, you will play a crucial role in promoting an excellent customer experience while overseeing a team of Associates at the front of the store. Your leadership will ensure that our commitment to customer service is upheld, and that every customer leaves with a positive impression of our brand. In this position, you will lead by example, engaging with customers and maintaining a clean and organized store environment. You will be responsible for training and mentoring Associates on front-end principles, ensuring they understand how to personalize the customer experience and promote our loyalty programs. Your ability to communicate effectively with both management and Associates will be key in setting priorities and addressing any issues that arise. You will also play a vital role in promoting a culture of honesty and integrity within the team, while ensuring compliance with all labor laws and company policies. Your responsibilities will include assigning registers, coordinating breaks, and addressing customer concerns promptly. You will also support store shrink reduction goals and promote safety awareness among your team. This role is not just about managing tasks; it’s about fostering a positive work environment where every Associate feels valued and empowered to contribute to our mission of delivering exceptional customer service. If you are looking for a position that offers growth opportunities and the chance to make a real impact in a retail setting, this is the role for you. Join us at TJ Maxx, where every day is a new opportunity to discover something different and exciting.