TJX - Lockport, NY
posted 5 days ago
The Retail Customer Experience Lead at TJ Maxx is responsible for promoting an excellent customer experience by overseeing a team of Associates at the front of the store. This role emphasizes customer service, loyalty program promotion, and maintaining a clean and organized store environment. The Lead will engage with customers, train and mentor Associates, and ensure adherence to company policies and procedures, all while fostering a culture of honesty and integrity.