Michaels - Kansas City, MO
posted 4 days ago
The Customer Experience Manager at Michaels is responsible for delivering a customer-centric shopping experience by managing front-end operations and leading omnichannel processes. This part-time role involves ensuring compliance with company policies, maintaining store recovery standards, and providing friendly customer service. The manager will also assist in training team members and executing in-store events, while serving as a role model for customer engagement and operational excellence.