Retail Customer experience manager PT
Michaels•Sioux City, IA
496d
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About The Position
The Retail Customer Experience Manager at Michaels is responsible for delivering a customer-centric shopping experience by managing front-end operations and leading omnichannel processes. This role involves ensuring compliance with company policies, training team members, and maintaining store recovery standards to uphold the brand's promises. The manager will also oversee customer service, manage shrink and safety programs, and assist with various operational tasks to enhance the overall shopping experience.
