FedEx - Boston, MA
posted about 2 months ago
Full-time
Boston, MA
Couriers and Messengers
About the position
The Store Consultant at FedEx Office is responsible for delivering exceptional customer service by utilizing consultative skills to understand and meet customer needs. This role involves managing various store functions, including taking orders, providing product information, and operating equipment related to printing and shipping. The Store Consultant plays a key role in ensuring customer satisfaction and maintaining the store's operational efficiency.
Responsibilities
- Deliver a positive customer experience by utilizing consultative skills.
- Take orders and provide pricing and product information to customers.
- Operate and maintain a variety of equipment related to printing and shipping.
- Assemble parcels and prepare goods for shipping, including weighing and labeling packages.
- Process financial transactions using a Point of Sale terminal (POS).
- Assist in training new store team members and follow instructions from supervisors.
- Maintain a clean and orderly retail store environment.
- Stay current on retail store merchandising materials and ensure proper display of products.
Requirements
- High school diploma or equivalent education.
- 6+ months of specialized experience in a retail or customer service environment.
- Excellent verbal and written communication skills.
Benefits
- $1,000 Recruitment Bonus
