Retail Customer Support Specialist - Dayton, OH

$49,000 - $59,000/Yr

Verizon Communications - Dayton, OH

Full-time - Entry Level

Dayton, OH

Telecommunications

About the position

The Retail Customer Support Specialist role focuses on generating retail sales through exceptional customer service and a passion for technology. The position involves understanding customer needs, presenting product insights, and recommending solutions to enhance the Verizon network experience.

Responsibilities

• Generate retail sales by leveraging passion for technology and exceptional customer service.
• Learn and identify customers' needs by creating connections and asking relevant questions.
• Present product insights and recommend solutions to provide customers with a comprehensive sales solution.
• Close sales by effectively communicating and fulfilling customer needs with intuitive tech solutions.

Requirements

• Strong customer service skills
• Ability to learn and adapt to new technology
• Excellent communication skills
• Sales experience is a plus

Nice-to-haves

• Experience in retail sales
• Knowledge of Verizon products and services

Benefits

• Competitive salary
• Opportunities for career advancement
• Employee discounts on products and services