Retail Customer Support Specialist - Phoenix, AZ

$49,000 - $59,000/Yr

Verizon Communications - Phoenix, AZ

Full-time

Phoenix, AZ

Telecommunications

About the position

The Retail Customer Support Specialist role at Verizon focuses on generating retail sales through exceptional customer service and a passion for technology. The position involves understanding customer needs, presenting product insights, and recommending solutions to enhance the customer experience and expand the Verizon network.

Responsibilities

• Generate retail sales by leveraging passion for technology and exceptional customer service.
• Learn and identify customers' needs by creating connections and asking relevant questions.
• Present product insights and recommend solutions to provide customers with a comprehensive sales solution.
• Close sales by effectively communicating and fulfilling customer needs with intuitive tech solutions.

Requirements

• Strong customer service skills.
• Ability to learn and adapt to new technology.
• Excellent communication skills.
• Sales experience is a plus.

Nice-to-haves

• Experience in retail sales or customer support.
• Knowledge of Verizon products and services.

Benefits

• Competitive salary between $49,000 and $59,000 per year.