Customized Energy Solutions - Philadelphia, PA
posted about 2 months ago
Customized Energy Solutions (CES) is seeking a Retail Data Analyst to join its Retail Services team. This role is pivotal in supporting the company's Retail Energy practice by providing essential billing support to retail operations. The ideal candidate will have experience in the deregulated retail energy industry, particularly in billing, transaction management, and data validation. Strong SQL skills are a must, as the analyst will be responsible for performing audits and validations on billing systems using Excel and SQL. The successful candidate will thrive in a fast-paced environment, managing multiple projects and competing priorities while maintaining a high level of detail and integrity. In this position, the analyst will leverage their knowledge of the retail deregulated energy industry to build and maintain strong client relationships. Daily interactions with clients will be essential, as the analyst will provide support for software and services related to billing and EDI operations across various regional transmission organizations, including PJM, ISO-NE, NYISO, MISO, and CAISO. The role will also involve conducting quality audits, exception management, and collaborating with the development team to create and validate new features and reports for the CES|BLUE Platform. The Retail Data Analyst will be responsible for performing data flow validations for commercial product billing, ensuring accuracy and compliance with client business processes. This position requires a proactive approach to problem-solving and the ability to think creatively to implement improvements in processes and tools. Excellent verbal and written communication skills are necessary, as the analyst will need to liaise with clients for escalations and training, ensuring a seamless experience for all stakeholders.