Retail Department Coordinator

$27,040 - $28,080/Yr

HomeGoods - Janesville, WI

Full-time - Entry Level

Janesville, WI

1,001-5,000 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Retail Department Coordinator at HomeGoods is responsible for executing receiving and merchandising standards while ensuring efficient processing by associates. This role emphasizes exceptional customer service, team collaboration, and maintaining a clean and organized store environment. The coordinator will also train and mentor associates, manage merchandise flow, and uphold company policies and standards.

Responsibilities

• Execute receiving and merchandising standards while ensuring associates are processing efficiently and effectively.
• Engage and interact with customers to ensure an excellent customer experience.
• Model exceptional customer service and create a positive internal and external customer experience.
• Orchestrate truck delivery and prioritize the processing of merchandise onto the sales floor.
• Train and mentor associates on merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
• Monitor productivity of the team and coach as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain and uphold merchandising philosophy and signage standards.
• Ensure compliance with recycling and hazardous waste programs.
• Communicate accurately and effectively with management and associates when setting and addressing priorities.
• Provide and accept recognition and constructive feedback.
• Partner with management on associate training needs to increase effectiveness.
• Ensure adherence to all labor laws, policies, and procedures.
• Promote credit and loyalty programs and support store shrink reduction goals.
• Promote safety awareness and maintain a safe environment.

Requirements

• 1 year of retail experience
• 6 months of leadership experience
• Superior communication and organizational skills with attention to detail
• Ability to multi-task and respond appropriately to changes in direction or unexpected situations
• Team player capable of working effectively with peers and supervisors
• Ability to lift heavy objects with or without reasonable accommodation
• Ability to train others

Nice-to-haves

• Experience in organizational skills

Benefits

• 401(k)
• 401(k) matching
• Adoption assistance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union access
• Referral bonuses
• Medical/dental/vision insurance
• Health savings account (HSA)
• Health care flexible spending account (FSA)
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick leave
• Auto/home insurance discounts
• Scholarship program