Retail Department Coordinator

$34,715 - $35,755/Yr

HomeGoods - Westport, CT

Full-time - Entry Level

Westport, CT

251-500 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Retail Department Coordinator at HomeGoods is responsible for executing receiving and merchandising standards while ensuring that associates are processing efficiently and effectively. This role focuses on providing an excellent customer experience, maintaining a clean and organized store, and training associates on established merchandising principles. The coordinator will also monitor team productivity and ensure compliance with labor laws and store policies.

Responsibilities

• Execute receiving and merchandising standards while ensuring associates are processing efficiently and effectively.
• Engage and interact with customers to ensure an excellent customer experience.
• Maintain a clean and organized store environment.
• Role model exceptional customer service.
• Orchestrate truck delivery and prioritize the processing of merchandise onto the sales floor.
• Train and mentor associates on established merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
• Monitor productivity of the team and coach as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain and uphold merchandising philosophy and signage standards.
• Ensure compliance with recycling and hazardous waste programs.
• Communicate accurately and effectively with management and associates when setting and addressing priorities.
• Provide and accept recognition and constructive feedback.
• Partner with management on associate training needs to increase effectiveness.
• Ensure adherence to all labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink reduction goals and programs.
• Promote safety awareness and maintain a safe environment.

Requirements

• Under 1 year of experience in retail and 6 months of leadership experience.
• Strong organizational skills and attention to detail.
• Superior communication skills.
• Ability to multi-task and respond appropriately to changes in direction or unexpected situations.
• Team player capable of working effectively with peers and supervisors.
• Ability to lift heavy objects with or without reasonable accommodation.
• Capable of training others.

Benefits

• Paid parental leave
• Health savings account
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Adoption assistance
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance
• Referral program