Michaels - Detroit, MI
posted 20 days ago
The Retail Department Manager for Customer Experience at Michaels is responsible for delivering a customer-centric shopping experience by managing front-end operations and leading omnichannel processes. This role involves ensuring compliance with company policies, training and developing team members, and maintaining store recovery standards to uphold the brand's promises. The manager will also oversee cash reconciliation, inventory processes, and assist in executing store events while serving as the Manager on Duty.