Retail Department Manager (*Draft for cloning)

Ollie's Bargain Outlet - North Olmsted, OH

Full-time - Entry Level

North Olmsted, OH

General Merchandise Retailers

About the position

The Retail Department Manager is responsible for driving department sales to meet the store's sales plan while ensuring high standards of merchandising, customer service, and store maintenance. This role emphasizes teamwork, customer engagement, and operational excellence, contributing to Ollie's long-standing retail success.

Responsibilities

• Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
• Be knowledgeable of all products, promotions, and advertisements to ensure that customer questions can be answered and to assist with selling product.
• Assist with receiving the truck and pricing items.
• Ensure that all product within the department is merchandised and recovered per the visual merchandise standards.
• Communicate customer needs to Team Leaders when necessary.
• Assist with training new Associates.
• Accurately and efficiently operate the register.
• Maintain the cleanliness of the overall store, complete any additional responsibilities, and/or duties as assigned.

Requirements

• Minimum of six months' retail experience in a mid-size to large retail service-oriented business preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Must have a positive attitude and the ability to interact well with customers and Associates.
• Open availability, work as early as 5:00 A.M / occasional overnights.

Benefits

• Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
• 401K, generous company match with immediate vesting.
• Strong field sales career growth & talent development culture for top performers.
• 20% associate discount on all Ollie's purchases.
• Vast array of voluntary benefits.