Retail Department Manager

$33,280 - $35,360/Yr

Ollie's Bargain Outlet - Cicero, NY

Full-time - Entry Level

Cicero, NY

General Merchandise Retailers

About the position

The Retail Department Manager at Ollie's is responsible for driving department sales to meet the store's sales plan while ensuring excellent customer service and maintaining store standards. This role emphasizes teamwork, customer engagement, and operational excellence within a supportive retail environment.

Responsibilities

• Greet and acknowledge every customer with Ollie's 'Yes I Care, Yes I Can' approach to build long-term customer loyalty.
• Be knowledgeable of all products, promotions, and advertisements to assist customers effectively.
• Assist with receiving the truck and pricing items.
• Ensure that all products within the department are merchandised and recovered per visual merchandise standards.
• Communicate customer needs to Team Leaders when necessary.
• Assist with training new Associates.
• Accurately and efficiently operate the register.
• Maintain the cleanliness of the overall store and complete any additional responsibilities as assigned.

Requirements

• Minimum of six months' retail experience in a mid-size to large retail service-oriented business preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Must have a positive attitude and the ability to interact well with customers and Associates.
• Open availability, work as early as 5:00 A.M / occasional overnights.

Benefits

• Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
• 401K with a generous company match and immediate vesting.
• 20% associate discount on all Ollie's purchases.
• Strong field sales career growth & talent development culture for top performers.
• Vast array of voluntary benefits.