Retail Department Manager

Ollie's Bargain Outlet - Hot Springs, AR

Full-time - Entry Level

Hot Springs, AR

General Merchandise Retailers

About the position

The Retail Department Manager at Ollie's Bargain Outlet is responsible for driving department sales to meet the store's sales plan while ensuring excellent customer service and maintaining store standards. This role involves merchandising, training new associates, and fostering a positive shopping experience for customers. The position emphasizes teamwork, commitment to values, and personal growth within a supportive retail environment.

Responsibilities

• Greet and acknowledge every customer with Ollie's 'Yes I Care, Yes I Can' approach to build long-term customer loyalty.
• Be knowledgeable of all products, promotions, and advertisements to assist with selling products and answering customer questions.
• Assist with receiving the truck and pricing items.
• Ensure that all products within the department are merchandised and recovered per visual merchandise standards.
• Communicate customer needs to Team Leaders when necessary.
• Assist with training new Associates.
• Accurately and efficiently operate the register.
• Maintain the cleanliness of the overall store and complete any additional responsibilities or duties as assigned.

Requirements

• Minimum of six months' retail experience in a mid-size to large retail service-oriented business preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Must have a positive attitude and the ability to interact well with customers and Associates.
• Open availability, work as early as 5:00 A.M / occasional overnights.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• 20% associate discount on all Ollie's purchases
• Vast array of voluntary benefits