Retail Donation Attendant at Cheviot

$24,960 - $24,960/Yr

Ohio Valley Goodwill - Cincinnati, OH

Full-time

Cincinnati, OH

Credit Intermediation and Related Activities

About the position

The Donation Attendant at Ohio Valley Goodwill Industries plays a crucial role in providing excellent customer service to donors and customers at retail locations. This position involves greeting donors, receiving donations, and preparing items for processing in a fast-paced environment. The role requires flexibility in scheduling, including availability on weekends and holidays, to support store operations.

Responsibilities

• Provide exceptional customer service to all our donors/customers.
• Create a welcoming atmosphere by greeting donors and safely unloading donations from vehicles.
• Complete donor receipts and offer the donor a copy.
• Sort donated items into designated categories.
• Comply with safety and security practices including reporting safety hazards and injuries to the Retail General Manager or Retail Assistant Manager or Retail Supervisor on duty.
• Maintain a professional appearance adhering to Goodwill uniform standards.
• Comply with all Ohio Valley Goodwill policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities.
• Demonstrate ethical behavior and comply with Corporate Compliance.
• Adhere to work schedule set by supervisor.
• Help truck drivers and their assistants load/unload donations into company vehicles for transport to/from other store locations.
• Perform general housekeeping duties as needed including janitorial tasks such as cleaning restrooms or removing trash from the parking lot.
• Communicate OVGI's mission and vision effectively to our donors and customers.
• Perform other duties as directed.

Requirements

• A minimum of six months of previous work experience, or the equivalent educational or vocational experience preferred.
• Ability to provide exceptional customer service to all of our customers and donors.
• Ability to understand English and interact with customers and employees.
• Ability to effectively communicate verbally with associates and customers.
• Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time.
• Ability to lift 35 pounds frequently.
• Ability to be trained and safely use big joe stacker and pallet jack (age 18 +).

Nice-to-haves

• Ability to motivate the team.
• Previous experience working in a warehouse environment.
• Previous pallet packing and forklift experience.
• Basic computer skills.
• Multilingual with fluency in English.

Benefits

• Payrate: $12.00 per hour