Retail Donation Attendant at Harrison

About the position

The Retail Donation Attendant at Ohio Valley Goodwill Industries plays a crucial role in providing excellent customer service to donors and customers at retail locations. This part-time position involves greeting donors, receiving donations, and preparing items for processing in a fast-paced environment. The role requires flexibility in scheduling, including availability on weekends and holidays, to support store operations.

Responsibilities

• Provide exceptional customer service to all donors and customers.
• Create a welcoming atmosphere by greeting donors and safely unloading donations from vehicles.
• Complete donor receipts and offer a copy to the donor.
• Sort donated items into designated categories.
• Comply with safety and security practices, including reporting hazards and injuries.
• Maintain a professional appearance adhering to Goodwill uniform standards.
• Comply with all Ohio Valley Goodwill policies and report any illegal activities.
• Adhere to the work schedule set by the supervisor.
• Assist truck drivers and their assistants with loading/unloading donations.
• Perform general housekeeping duties as needed.

Requirements

• A minimum of six months of previous work experience or equivalent educational or vocational experience preferred.
• Ability to provide exceptional customer service to all customers and donors.
• Ability to understand English and interact with customers and employees.
• Ability to effectively communicate verbally with associates and customers.
• Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling, and climbing for prolonged periods.
• Ability to lift 35 pounds frequently.
• Ability to be trained and safely use big joe stacker and pallet jack (age 18+).

Nice-to-haves

• Ability to motivate the team.
• Previous experience working in a warehouse environment.
• Previous pallet packing and forklift experience.
• Basic computer skills.
• Multilingual with fluency in English.

Benefits

• Part-time schedule with flexible hours.
• Opportunity to work in a supportive environment that helps individuals with disabilities and homeless veterans.