Retail Experience Manager - Canton, OH

$52,450 - $83,200/Yr

Best Buy - North Canton, OH

Full-time - Mid Level

North Canton, OH

10,001+ employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

As the Retail Experience Manager at Best Buy, you will lead the operations of an entire store, ensuring that employees are effectively deployed to deliver exceptional customer experiences. This role involves driving localized strategies for both customers and employees, sharing insights with the Hub Store Experience Manager, and focusing on employee development and performance management.

Responsibilities

• Enable and empower employees to drive world-class customer experiences
• Drive employee experience strategy across the micro-market to ensure seamless customer experiences
• Analyze performance indicators against business strategies and lead the team to facilitate growth or improve results
• Lead efforts to maximize results or provide course correction as needed

Requirements

• 2 years of experience as a supervisor or manager in business, military, or related fields
• 2 years of sales or customer service experience
• 1 year of experience managing and reviewing operational expenses and revenue

Nice-to-haves

• Retail experience
• Consumer electronics industry experience

Benefits

• Competitive pay
• Generous employee discount
• Financial savings and retirement resources
• Support for physical and mental well-being