Retail Experience Manager - Galleria, TX

$52,450 - $83,200/Yr

Best Buy - Houston, TX

Full-time - Mid Level

Houston, TX

10,001+ employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

As the Retail Experience Manager at Best Buy, you will lead the operations of an entire store, ensuring that employees are effectively deployed to deliver exceptional customer experiences. This role involves driving localized strategies for both customers and employees, analyzing performance indicators, and facilitating growth within the team. You will also collaborate with the Hub Store Experience Manager to share insights and trends impacting the local market.

Responsibilities

• Enable and empower employees to drive world-class customer experiences
• Drive employee experience strategy across the micro-market to enhance customer experiences
• Analyze performance indicators against business strategies
• Lead the team to facilitate growth or improve results
• Maximize results or provide course correction as needed

Requirements

• 2 years of experience as a supervisor or manager in business, military, or related fields
• 2 years of sales or customer service experience
• 1 year of experience managing and reviewing operational expenses and revenue

Nice-to-haves

• Retail experience
• Consumer electronics industry experience

Benefits

• Competitive pay
• Generous employee discount
• Financial savings and retirement resources
• Support for physical and mental well-being