Retail Floor Leader-Champions Centre

$34,091 - $36,171/Yr

Skechers - Norman, OK

Full-time - Entry Level

Norman, OK

5,001-10,000 employees

Leather and Allied Product Manufacturing

About the position

The Floor Leader at Skechers serves as a product and operational expert, driving sales while ensuring an excellent customer experience. This role involves acting as a brand ambassador, providing exceptional customer service, and supporting the training of store employees. The Floor Leader is responsible for maintaining store operations and creating a premier shopping experience for customers.

Responsibilities

• Provide exceptional customer service, greeting customers and advising them on Skechers' products.
• Execute detailed stock and product management routines, including merchandising, stocking, and cleaning.
• Help train store employees on product knowledge and visual marketing standards.
• Keep an overview of daily operations and troubleshoot any concerns with store management.
• May be responsible for the opening and closing of the store as needed.

Requirements

• Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
• Enjoys solving problems and acts with a sense of urgency.
• Comfortable communicating with all levels of the store team.
• Flexible and motivated to provide excellent customer service.
• Retail, restaurant, or hospitality experience preferred but not required.

Benefits

• Generous employee discount for Skechers footwear, apparel & accessories
• Friends & Family Discount Events
• Employee Assistance Program
• Flexible Schedule
• Career Growth
• Fun Work Environment
• Community Focus
• Employee Referral Bonus Program
• 401k Eligibility