Retail Florist sales and customer service

$36,400 - $37,440/Yr

Blossom Heath Florist - Oceanside, NY

Part-time - Entry Level

Oceanside, NY

Crop Production

About the position

We are seeking a dynamic and customer-focused Retail Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support in a fast-paced retail environment. Your responsibilities will include assisting customers with their inquiries, processing transactions, and maintaining an organized store layout. A passion for gardening and knowledge of retail operations will be beneficial in enhancing the customer experience.

Responsibilities

• Greet customers warmly and assist them with their shopping needs.
• Process transactions accurately using the cash register and handle cash with care.
• Maintain an organized and visually appealing store environment, including restocking shelves as needed.
• Provide knowledgeable assistance regarding gardening products and services.
• Address customer inquiries and resolve issues promptly to ensure customer satisfaction.
• Utilize retail math skills to assist with inventory management and stock levels.
• Support e-commerce operations by processing online orders and managing returns.
• Communicate effectively with customers in both English and Spanish to cater to a diverse clientele.

Requirements

• Previous experience in retail or customer service is preferred.
• Familiarity with cash handling procedures and cash register operation.
• Strong organizational skills to manage multiple tasks efficiently.
• Knowledge of gardening products is a plus, enhancing your ability to assist customers effectively.
• Multilingual abilities, particularly in Spanish, are highly valued to better serve our diverse customer base.
• Basic understanding of e-commerce platforms is beneficial for assisting with online sales.

Nice-to-haves

• Knowledge of gardening products is a plus, enhancing your ability to assist customers effectively.
• Multilingual abilities, particularly in Spanish, are highly valued to better serve our diverse customer base.

Benefits

• Employee discount
• Store discount