Macy's - Humble, TX
posted 19 days ago
Full-time
Humble, TX
General Merchandise Retailers
About the position
As a Fragrance Sales Associate at Macy's, you will provide exceptional customer service by demonstrating and selling fragrances and related beauty items. Your role involves being a product educator and beauty enthusiast, helping customers feel beautiful and confident while achieving personal sales goals. You will also participate in product training and contribute to the department's success.
Responsibilities
- Acknowledge customers in a friendly and helpful manner
- Determine customer needs based on their preferences
- Explain and demonstrate the use of fragrances through actual application
- Ensure proper presentation, organization, storing and replenishment of stock
- Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches
- Ensure customers are aware of our full-line of beauty products and services and make appropriate partnerships with colleagues in the Beauty area when necessary
- Participate in pre-selling and sales-driving events to maximize sales
- Merchandise new receipts, process damages, testers and select merchandise to return to vendors
- Use point of sale technology and applications, including handheld equipment, to assist in selling and fulfilling of customer orders
- Adhere to hygiene standards and asset protection control and compliance procedures
Requirements
- At least 1 year of customer service or selling experience required
- Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues
- Resourceful and able to adapt quickly to changing priorities
- Flexible availability, including days, evenings, weekends and holidays
