Macy's - McAllen, TX

posted 9 days ago

Part-time - Entry Level
McAllen, TX
General Merchandise Retailers

About the position

The Retail Fragrances Sales Support Associate at Macy's is responsible for providing exceptional customer service and promoting fragrance products. This part-time role involves engaging with customers, demonstrating products, and contributing to the overall success of the fragrance department. The position offers an opportunity to develop retail skills and build a career in a supportive environment.

Responsibilities

  • Provide exceptional customer service in all aspects of total store operations.
  • Explain and demonstrate the use of fragrances through actual application or card application.
  • Partner with the Fragrance Counter Manager or CSX Manager regarding inventory and inaccuracies.
  • Attend product training classes and seminars to enhance product knowledge.
  • Ensure proper presentation, organization, storing, and replenishment of stock.
  • Participate in pre-selling and sales driving events to maximize sales.
  • Ensure timely processing of new receipts, damages, testers, and returns to vendors (RTVs).
  • Maintain a safe work area free from hazards and adhere to hygiene standards.
  • Follow asset protection and inventory control procedures.
  • Demonstrate dependable attendance and punctuality.

Requirements

  • High School Diploma or equivalent required.
  • 1-2 years related experience in retail or customer service.
  • Strong interpersonal skills with the ability to communicate effectively with diverse groups.
  • Resourceful self-starter who can adapt quickly to changing priorities.
  • Ability to work a flexible schedule, including days, evenings, weekends, and holidays.

Benefits

  • 401k
  • Medical insurance options
  • Vision insurance options
  • Dental insurance options
  • Life insurance options
  • Disability insurance options
  • Paid Time Off (PTO) accruals
  • Paid Holidays
  • Performance-based incentives/bonuses
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