Retail Frame Sales Team Member (Part time)

Michaels - Concord, NC

Part-time - Entry Level

Concord, NC

1,001-5,000 employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Retail Frame Sales Team Member at Michaels is responsible for building customer relationships and providing exceptional service while assisting customers with their framing needs. This part-time role involves executing company policies, maintaining store standards, and ensuring a clean and safe shopping environment. The position requires a focus on quality and timely completion of framing orders, as well as participation in store operations such as stocking and cash handling.

Responsibilities

• Adhere to Standard Operating Procedures (SOP's) and Company programs to ensure compliance with applicable laws and requirements.
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with customers while creating Custom Framing solutions.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready-made frame department and other assigned areas including SISO and Directed Replenishment.
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store.
• Follow Standard Operating Procedures (SOPs) and Company programs.
• Support shrink and safety programs.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations.
• Participate in the truck unload and stocking processes to ensure truck standards are followed and completed within budget.
• Operate cash register and execute cash handling to standards.
• Acknowledge customers, help locate product and provide solutions.
• Assist with Omni channel processes.
• Other duties as assigned.

Requirements

• Basic computer skills and basic measuring skills.
• Ability to operate the framing equipment and glass cutter.

Nice-to-haves

• Retail experience
• Experience selling products and/or services to customers.

Benefits

• Health insurance (medical, dental, and vision)
• Paid time off
• Tuition assistance
• Generous employee discounts