JPMorgan Chase - Plano, TX
posted 11 days ago
As a Retail Fraud Specialist I at Chase, you will be part of the Call Center team, focusing on delivering business results through effective customer interactions. This role is dynamic and requires fluency in both Spanish and English, as you will engage with customers primarily over the phone in a metrics-driven environment. Your responsibilities will include problem-solving and providing solutions to customer inquiries while maintaining a high level of empathy and respect.