Burlington - Onalaska, WI

posted about 2 months ago

Full-time - Entry Level
Onalaska, WI
General Merchandise Retailers

About the position

The Retail Front End Supervisor at Burlington is a key leadership role within the store, responsible for overseeing store operations, customer service, and team management. This position serves as a stepping-stone to higher management roles, focusing on driving sales results, promoting a safe and inclusive environment, and ensuring exceptional customer service. The supervisor will work closely with store management and play a vital role in training and developing staff while fostering a collaborative culture.

Responsibilities

  • Supervise all store functions and associates while in the role of Manager on Duty
  • Maximize sales results through training, developing, and coaching of direct reports
  • Promote safety for both customers and associates by adhering to company guidelines
  • Cultivate a diverse culture based on teamwork and collaboration
  • Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure exceptional customer service
  • Reinforce company Asset Protection strategies to eliminate shortage
  • Assist in recruiting, interviewing, and onboarding new associates
  • Participate in weekly workload planning meetings
  • Drive Community Relations participation through company programs and partnerships
  • Coordinate meal and break periods and monitor schedule adherence

Requirements

  • At least 1 year of supervisory experience within an off-price, big box, or specialty environment
  • Strong interpersonal skills with a positive and engaging attitude
  • Ability to work a full-time schedule including nights, weekends, and holidays as required
  • Ability to move/handle/lift store merchandise weighing 40 lbs. or more
  • Ability to stand and walk for extended periods of time

Benefits

  • Growth Opportunities
  • Competitive Pay
  • Flexible Hours
  • 15-30% Associate Discount
  • Medical, Dental, and Vision Coverage
  • Employee Assistance Program
  • Life and Disability Insurance
  • Paid Time Off
  • Paid Holidays
  • 401 (k)
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