Retail Full Time Front End Supervisor

$27,040 - $28,080/Yr

TJX - Bowling Green, OH

Full-time - Entry Level

Bowling Green, OH

5,001-10,000 employees

General Merchandise Retailers

About the position

The Retail Full Time Front End Supervisor at TJ Maxx is responsible for overseeing the front end operations of the store, ensuring an excellent customer experience while leading a team of associates. This role involves engaging with customers, training staff, and maintaining store organization, all while promoting loyalty programs and adhering to company policies.

Responsibilities

• Promote an excellent customer experience by overseeing a team of Associates at the front of the store.
• Engage and interact with customers to lead by example in customer service.
• Maintain a clean and organized store environment.
• Train and mentor Associates on front end principles and customer service.
• Assign registers and coordinate breaks for Associates.
• Address customer concerns promptly to ensure a positive experience.
• Ensure Associates execute tasks according to store plans and prioritize as needed.
• Communicate effectively with management and Associates regarding priorities and progress updates.
• Provide recognition and constructive feedback to team members.
• Partner with management on training needs for Associates.
• Ensure adherence to labor laws, policies, and procedures.
• Promote credit and loyalty programs to customers.
• Support store shrink reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements

• Available to work a flexible schedule, including nights and weekends.
• Strong understanding of merchandising techniques.
• Capable of multi-tasking in a fast-paced environment.
• Strong communication and organizational skills with attention to detail.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player who works effectively with peers and supervisors.
• Able to train others effectively.
• 1 year of retail experience and 6 months of leadership experience.

Benefits

• Associate discount
• EAP (Employee Assistance Program)
• Smoking cessation support
• Bereavement leave
• 401(k) Associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union membership
• Referral bonuses
• 401(k) matching for eligible employees
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Health care Flexible Spending Account (FSA)
• Life insurance
• Short and long-term disability insurance
• Paid parental leave
• Paid holidays, vacation, and sick leave
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance