Retail General Manager Bench Atlanta Market

The ODP Corporation - Marietta, GA

Full-time - Mid Level

Marietta, GA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Bench General Manager at Office Depot and Office Max is responsible for driving the overall customer and sales service culture within the store. This role involves managing sales performance, developing strategies to achieve operational goals, and ensuring maximum profitability. The General Manager will lead and inspire associates, focusing on customer retention and brand loyalty while also handling hiring, merchandising, and operational standards.

Responsibilities

• Manage sales performance and identify sales opportunities.
• Develop overall store strategies and tactics to achieve sales, service, and operational performance goals.
• Ensure maximum sales and profitability by focusing on key business initiatives.
• Own associate training and development, providing feedback and coaching.
• Lead, motivate, and inspire associates to create a customer-centric environment.
• Build customer retention and strong relationships to enhance brand loyalty.
• Handle hiring, merchandising, operations, and execution of store standards.
• Resolve associate and customer relations concerns.
• Conduct performance management of all associates.
• Participate in networking and create positive community relationships.
• Act as a Change Champion, initiating and supporting change.

Requirements

• Proven experience in retail management or a similar role.
• Strong leadership and motivational skills.
• Ability to develop and implement effective sales strategies.
• Excellent communication and interpersonal skills.
• Experience in performance management and associate development.

Nice-to-haves

• Experience in a customer-centric retail environment.
• Familiarity with B2B sales processes.
• Ability to analyze sales data and market trends.

Benefits

• Competitive salaries
• 401(k) plan
• Retail General Manager Incentive program
• Opportunities for career growth within the organization.