Fanatics

posted about 1 month ago

Full-time - Mid Level
Food Services and Drinking Places

About the position

The Retail General Manager for the Brooklyn Nets/Liberty will oversee the operational excellence of the retail store, ensuring a high-quality fan experience while driving strategic initiatives. This role involves collaborating with various stakeholders, managing a team, and adapting to a fast-paced environment, particularly during game days and events.

Responsibilities

  • Drive operational excellence by creating strategic plans and initiating actions that support company objectives.
  • Implement all Company initiatives through clearly communicated objectives and team priorities.
  • Present the store strategy to Retail Leadership, Corporate Business Partners, and Team Partners.
  • Act as liaison for Team Partner and funnel requests to Fanatics Business Partners as necessary.
  • Analyze metrics, daily operations, and P&L to identify opportunities and create initiatives with the store leadership team.
  • Quickly adapt and deliver in a fast-paced, high-growth environment while leading change.
  • Demonstrate and maintain the highest levels of fan experience.
  • Incorporate Fanatics values when planning daily operational excellence for the Team.
  • Recruit and build a strong team while driving a culture of high performance and engagement.
  • Assess internal talent and recommend a succession plan for employees to Human Resources, District manager, and/or Regional Director.
  • Delegate ‘Manager on Duty' responsibilities when appropriate.
  • Foster an inclusive workplace where diversity and individual differences are valued.

Requirements

  • Bachelor's degree or equivalent work experience preferred, not required.
  • Minimum five years of retail management experience, preferably flagship store/high-profile.
  • Effective communication and problem-solving skills, collaborative with strong influencing and interpersonal skills.
  • Highest level of integrity and ethics, both professional and personal.
  • Experience managing a team of both exempt and non-exempt employees strongly preferred.
  • Demonstrated proficiency in the Microsoft Office Suite and retail point of sales systems.

Nice-to-haves

  • Proven ability to identify business trends and collaborate with cross-functional partners to develop appropriate plans to drive results.
  • Proficiency in understanding the fan base to ensure actions taken are in support of maximizing market trends and needs.
  • Strong experience with retail finance, including P&L management.

Benefits

  • Salary range of $77,500 to $112,500/year, which represents base pay only and does not include short-term or long-term incentive compensation.
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