Retail General Manager Madison TN

$18,720 - $18,720/Yr

Office Depot - Nashville, TN

Full-time - Mid Level

Nashville, TN

10,001+ employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Retail General Manager at Office Depot is responsible for driving sales, services, and operational performance within the store. This role involves leading a team to create a customer-first environment, managing associate development, and ensuring the store meets its sales and profitability goals. The General Manager will engage with the local community, host events, and foster a positive workplace culture while adhering to company standards and policies.

Responsibilities

• Grow total sales and services within the location.
• Achieve results for Sales, Services, Operations Profit, and Customer/Community relationships.
• Drive the overall customer experience and sales service culture within the location.
• Manage sales performance and identify sales opportunities.
• Develop overall store strategies and tactics to achieve sales results and operational goals.
• Focus on key business initiatives to ensure maximum sales and profitability.
• Own associate training and development, talent assessment, and succession planning.
• Provide positive and constructive feedback, coaching, and counseling to associates.
• Lead, motivate, and inspire associates to create a customer/client first environment.
• Engage with the local community and host in-store events to build client relationships.
• Responsible for hiring, merchandising, operations, and execution of store standards.
• Resolve associate and customer relations concerns in a timely manner.
• Manage performance of all associates and foster a positive workplace environment.
• Initiate and support company changes as an active Change Champion.

Requirements

• High School diploma or equivalent required; bachelor's degree preferred in Business, Marketing, Retail Management, or a related field.
• Minimum two to four years management experience or demonstration of skills through an internal development program.
• Good business acumen and ability to lead, coach, and manage others in a professional environment.
• Ability to positively influence at all levels and possess executive presence.
• Excellent verbal and written communication skills.
• Ability to plan, prioritize, and execute detailed instructions in a timely manner.
• Demonstrated leadership capabilities, with the ability to work independently and collaboratively.
• Sound judgment and people management abilities.
• Adaptable to a changing environment and able to achieve goals despite stress and ambiguity.
• Ability to use computers and technology for information access and job completion.

Nice-to-haves

• Experience in succession planning.
• Familiarity with retail management systems and processes.

Benefits

• 401(k) plan with competitive salaries and opportunities for growth within the organization.