Retail General Manager Rochester, MN

The ODP Corporation - Rochester, MN

Full-time - Mid Level

Rochester, MN

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Retail General Manager at Office Depot and Office Max is responsible for driving sales and services within the store, ensuring a positive customer experience, and managing overall store operations. This role involves developing strategies to achieve sales goals, training and developing associates, and fostering community relationships to enhance brand loyalty. The General Manager will also oversee hiring, merchandising, and compliance with company standards while promoting a positive workplace environment.

Responsibilities

• Achieve results for sales, services, and operations profit.
• Drive customer experience and sales service culture.
• Manage sales performance and identify sales opportunities.
• Develop store strategies and tactics to achieve sales results.
• Focus on key business initiatives to maximize sales and profitability.
• Own associate training and development, talent assessment, and succession planning.
• Provide feedback, coaching, and counseling to associates.
• Lead and motivate associates to create a customer-first environment.
• Engage with the local community and host in-store events.
• Resolve associate and customer relations concerns.
• Partner with business partners on operational issues.
• Manage performance of all associates and foster an inclusive workplace.

Requirements

• High School diploma or equivalent required; bachelor's degree preferred in Business, Marketing, Retail Management, or related field.
• Minimum two to four years management experience or equivalent skills through an internal development program.
• Strong business acumen and ability to lead, coach, and manage others.
• Excellent verbal and written communication skills.
• Ability to plan, prioritize, and execute detailed instructions efficiently.
• Demonstrated leadership capabilities and ability to work independently and collaboratively.
• Sound judgment and people management abilities.
• Adaptability to changing environments and ability to achieve goals under stress.
• Proficiency in using computers and technology for job-related tasks.

Benefits

• Competitive salaries
• 401(k) plan
• Opportunities for career growth and advancement