Retail General Manager - Spectrum

$68,640 - $74,880/Yr

Pressed Juicery - Irvine, CA

Full-time - Mid Level

Irvine, CA

51-100 employees

Merchant Wholesalers, Durable Goods

About the position

The Retail General Manager at Pressed Juicery is responsible for overseeing the sales performance, guest experience, operations, hiring, and talent development within the store. This role aims to create an environment that exceeds guest expectations both in-store and digitally, while maximizing productivity, profitability, and sales results. The manager will lead a team, drive sales growth, and ensure compliance with company policies and procedures.

Responsibilities

• Oversee sales performance and ensure the store exceeds sales plans.
• Drive company sales growth and profitability through effective selling and teamwork.
• Model and implement active product selling and sampling in-store.
• Create a guest-obsessed culture that prioritizes guest experience and sales goals.
• Utilize mystery shop and NPS programs to enhance guest experience.
• Engage guests and resolve problems effectively.
• Lead and develop a team of hourly team members, including hiring and coaching.
• Anticipate staffing needs and manage talent planning and recruitment.
• Establish a culture of accountability through performance management.
• Understand business reporting and guest insights to address opportunities.
• Manage store's P&L, KPIs, and inventory effectively.
• Ensure compliance with company policies and safety standards.

Requirements

• At least 2 years of experience as a Store Manager in retail or restaurant management.
• Experience managing a team of at least 15 members.
• Strong guest relationship-building skills and exceptional service delivery.
• Ability to adapt to new procedures and champion change.
• Proven success in achieving sales goals through guest-centric selling.
• Excellent communication skills in English, both verbal and written.
• Basic knowledge of MS Office: Word, PowerPoint, and Excel.
• Demonstrated success in managing a profit and loss statement.

Nice-to-haves

• A California Food Handler Card or applicable state-specific requirement at the time of hire.
• Bachelor's degree or equivalent certification in business/retail/restaurant/hospitality management.

Benefits

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid parental leave
• Paid time off