Retail General Manager

$48,880 - $80,704/Yr

Pilot Company - Fernley, NV

Full-time - Manager

Fernley, NV

10,001+ employees

Food and Beverage Retailers

About the position

The Retail General Manager at Pilot Flying J is responsible for overseeing high-volume retail facilities, ensuring customer satisfaction, and achieving sales and profit objectives. This role involves generating and executing business plans, managing teams, and maintaining vendor relationships while fostering a customer-focused culture.

Responsibilities

• Oversee high-volume retail facilities and ensure customer expectations are met.
• Conduct meetings with subordinate employees to align on goals and performance.
• Maintain effective vendor relationships to support business operations.
• Drive sales and manage team members to achieve business objectives.
• Track inventory and manage stock levels effectively.
• Provide exceptional customer service to enhance guest experience.
• Perform P&L analysis to monitor financial performance.

Requirements

• Minimum 2-3 years of management experience in retail, restaurant, grocery, or service industry with financial responsibility.
• Proven management proficiency in high-volume retail with P&L accountability.
• Demonstrated ability to create and maintain a customer-focused culture.
• Exemplify integrity and accountability at the managerial level.
• Excellent team leadership skills.

Benefits

• Fuel Discount
• Nation-wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay