Retail General Manager

$51,090 - $63,862/Yr

Visionworks - Allen, TX

Full-time - Mid Level

Allen, TX

1,001-5,000 employees

Health and Personal Care Retailers

About the position

The General Manager at Visionworks is a leadership role responsible for overseeing the store's operations and ensuring a high-quality customer experience. This position requires a business-savvy individual who can drive profitability while managing a service-oriented team. The GM will engage with doctors, manage daily operations, and support staff development to achieve financial and performance goals.

Responsibilities

• Maximize the store's profitability while ensuring a positive patient/customer experience.
• Engage regularly with the Doctor to discuss business needs and patient/customer experience.
• Plan daily operations by managing incoming traffic, appointments, and eyewear services.
• Hire, train, coach, and develop store associates to perform their roles effectively.
• Resolve obstacles in the patient/customer experience as needed.
• Lead and improve operational activities to meet financial and customer experience goals.

Requirements

• High School Diploma or GED required; Bachelor's degree preferred.
• Three or more years of related experience required.
• Optical management experience preferred.
• Licensed GMs must have a current State Opticians License.

Nice-to-haves

• Experience in retail management
• Strong organizational skills
• Ability to lead a team effectively

Benefits

• 401(k)
• Bereavement leave
• Dental insurance
• Employee discount
• Health insurance
• Paid parental leave
• Paid time off