Dick's Sporting Goods - Evansville, IN
posted 2 months ago
About the position
As a Retail Golf Equipment Sales Associate at Golf Galaxy, you will play a vital role in enhancing the shopping experience for our customers who are passionate about golf. Our store is dedicated to providing exceptional service, and as a member of our team, you will be expected to embody this commitment. You will greet customers warmly and proactively engage with them to understand their needs, ensuring that they receive the best possible assistance during their shopping experience. Your in-depth product knowledge will be crucial in helping customers find the right equipment that suits their golfing abilities and preferences. In addition to customer interaction, you will uphold the company's merchandising and presentation standards. This includes following established floor sets, managing signage requirements, implementing price changes, and ensuring that inventory is presented and replenished according to company guidelines. You will also promote various company programs, such as customer loyalty initiatives, warranty sales, and private label credit card enrollment, to enhance customer engagement and satisfaction. Safety and confidentiality are paramount in our operations. You will be expected to adhere to established policies and procedures related to safety and loss prevention, maintaining the confidentiality of all company information. Creating an inclusive environment is also a key aspect of this role; you will work to ensure that both teammates and customers feel welcome, safe, and respected in the store. Your role will require a collaborative spirit, as you will be expected to support your teammates across various tasks in the store. This may include performing other duties as assigned by management, contributing to a team-oriented atmosphere that prioritizes customer service and operational excellence.
Responsibilities
- Greet customers and proactively approach them to understand their needs.
- Uphold company merchandising and presentation standards by following established floor sets and signage requirements.
- Promote company programs such as customer loyalty participation and warranty sales.
- Adhere to established policies and procedures related to safety and loss prevention.
- Create an inclusive store environment where everyone feels welcome and respected.
- Support the team across the store with an all-hands-on-deck approach.
- Perform other tasks as assigned by management.
Requirements
- Prior retail experience preferred.
- Golf industry experience preferred.
- Ability to stand, bend, stoop, reach, push, pull and lift items weighing 15 to 35 lbs occasionally (up to 5 times per hour).
- Ability to work extended periods of time (up to 4 hours) standing or walking.
- Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
