Retail Guitar Repair Tech - Base Pay + Commissions
$33,280 - $49,920/Yr
Guitar Center Stores - Syracuse, NY
posted about 2 months ago
Full-time - Entry Level
Syracuse, NY
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
About the position
As a Repair Technician at Guitar Center, you will play a crucial role in providing maintenance and repair services for customer-owned instruments while also assisting in the upkeep of store inventory. This position emphasizes customer service, craftsmanship, and the ability to connect with customers to enhance their experience. The role is designed for individuals who are passionate about music and committed to fostering a welcoming environment for musicians and non-musicians alike.
Responsibilities
- Interact with customers to ensure a positive customer experience.
- Service customer-owned instruments with a high level of craftsmanship.
- Maintain store-owned gear as requested.
- Complete warranty repair work.
- Perform additional duties as assigned.
Requirements
- Skilled understanding of repairing guitars.
Nice-to-haves
- Foundational product knowledge on Guitar Center products.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401K plus company match
- Mental health support
- Paid sick time
- Paid holiday time
- Paid vacation time
- Employee discount program
- Tuition reimbursement options
