Retail Industrial Manager

Red Wing - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Retail Industrial Manager at Red Wing is responsible for overseeing all retail operations, including recruitment, team development, and financial management. This role emphasizes promoting the Red Wing brand through exceptional customer service and the Ultimate Fit Experience (UFX). The manager will ensure store profitability, manage inventory, and foster a positive work environment while achieving sales goals and maintaining brand standards.

Responsibilities

• Manage inter-store transfers, payment collections, and follow up as outlined in the Standard Operating Procedures
• Analyze monthly financial statements (P&L) while adjusting operating expenses to ensure store profitability
• Manage monthly labor model as defined by monthly labor and sales budgets
• Uphold RWSC merchandising and brand standards to ensure store presentation requirements are met
• Manage inventory levels and accuracy by completing style counts, monthly wall counts, product assortment reviews
• Lead by example by guiding each customer through RWSC's Ultimate Fit Experience
• Provide appropriate accessory recommendations and educate customers on the benefits of each
• Generate Industrial Sales Leads
• Achieve and exceed daily productivity and sales goals
• Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards
• Maintain proficiency with product knowledge, technical, and operating standards through continuous learning
• Maintain a safe and healthy work environment by following organization standards and legal regulations
• Maintain industrial/RWfB account operational requirements
• Build collaborative relationships with key people in the field team/business partners
• Manage store staff through consistent implementation of retail initiatives, policies/procedures, goal setting, and performance management
• Foster an environment of continuous education and development while supporting company-driven training initiatives
• Recruit, develop, and train store associates to achieve operational and sales objectives
• Create an environment of inclusivity and positive employee morale
• Support the Region Operations Manager in daily operations throughout the region
• Act as a back-up driver to the Mobile Sales Representative (MSR) as needed.

Requirements

• High School Diploma/GED or equivalent work experience
• 2 years managerial experience
• Results oriented
• Effective Written/Verbal Communication
• Knowledge and comfort with technology and Microsoft Office programs

Nice-to-haves

• Thorough knowledge of Red Wing Shoe Company's mission, values, and organization structure
• Profit and loss knowledge
• Naturally curious, has passion for new ideas, and looks to drive growth
• Problem solving
• Retail Footwear experience
• Specialty Retail experience
• Employee development experience