Retail Key Carrier Full Time Now Hiring

$31,200 - $32,240/Yr

TJX - Auburn Hills, MI

Full-time - Entry Level

Auburn Hills, MI

501-1,000 employees

General Merchandise Retailers

About the position

The Key Carrier role at Marshalls is an elevated position that extends the responsibilities of a Coordinator. Key Carriers primarily perform Coordinator duties while also taking on leadership roles to maintain store operations. This position requires open availability, including nights and weekends, and emphasizes exceptional customer service and team collaboration.

Responsibilities

• Act as Manager on Duty, adhering to company policy and procedure.
• Ensure store team performs tasks in accordance with store plans and prioritizes as needed.
• Address immediate customer service issues and provide coaching to Associates.
• Maintain accurate Associate coverage in service areas for a positive customer experience.
• Ensure Associates adhere to all operational procedures.
• Execute opening/closing procedures according to company guidelines.
• Communicate effectively with management and Associates regarding priorities and progress updates.
• Provide and accept recognition and constructive feedback to Associates.
• Partner with Management on Associate training needs to increase effectiveness.
• Promote credit and loyalty programs and support shrink reduction goals.
• Maintain a safe environment and promote safety awareness.
• Perform other duties as assigned.

Requirements

• 1 year of retail experience
• 6 months of leadership experience
• Ability to work a flexible schedule, including nights and weekends
• Knowledge of company standard software, systems, and procedures
• Knowledge of merchandise flow in stores
• Proven problem-solving skills
• Ability to effectively coach, delegate, and follow up on multiple tasks
• Ability to act quickly under challenging circumstances
• Capable of multi-tasking
• Superior communication and organizational skills with attention to detail.

Benefits

• Associate discount
• Employee Assistance Program (EAP)
• Smoking cessation program
• Bereavement leave
• 401(k) Associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union membership
• Referral bonuses
• 401(k) match for eligible employees
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Health care Flexible Spending Account (FSA)
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick leave
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance.