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Lovisa Agency - Charlotte, NC

posted about 2 months ago

Part-time - Entry Level
Charlotte, NC
501-1,000 employees

About the position

The Key Holder at Lovisa is responsible for supporting the Store Manager and Assistant Store Manager in achieving store targets while ensuring the store remains presentable for customers. This role is ideal for individuals who thrive in a bright, energetic environment and enjoy building relationships with customers. The position requires a passion for fashion and exceptional customer service skills.

Responsibilities

  • Support the Store Manager and Assistant Store Manager in achieving store targets.
  • Ensure the store is presentable and inviting for customers.
  • Deliver exceptional customer service and create a positive shopping experience.
  • Assist in training and mentoring new team members.
  • Participate in inventory management and stock replenishment.

Requirements

  • Must be 18 years or older to apply.
  • Prior experience in retail or hospitality is preferred.
  • Strong time management and organizational skills.
  • Exceptional communication skills.
  • Ability to thrive in a fast-paced, high-volume environment.

Nice-to-haves

  • Passion for retail and fashion.
  • Experience in ear piercing is a plus.

Benefits

  • Ongoing training, mentoring, and support for personal and career growth.
  • Generous product discount.
  • Incentives for performance.
  • Ear piercing training.
  • A culture committed to continuous improvement.
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