Retail Key Holder-Shawnee Station

Bath & Body Works - Shawnee, KS

Part-time - Entry Level

Shawnee, KS

Health and Personal Care Retailers

About the position

The Retail Key Holder at Bath & Body Works plays a crucial role in supporting store operations and delivering exceptional customer experiences. This part-time position involves leadership responsibilities, including acting as the manager on duty, providing feedback to team members, and ensuring the store meets its sales goals. The Key Holder is expected to foster a customer-focused culture while executing operational tasks effectively.

Responsibilities

• Act as manager on duty when scheduled to address customer service, vendor relationships, or maintenance issues.
• Provide individual and team performance feedback and recommendations to managers.
• Lead and model selling and customer experience standards.
• Display knowledge of product, company policies, and store strategies.
• Set the direction and goals for the day/shift when associates arrive for work.
• Build a highly satisfied and loyal customer base through engagement, conversion, and gathering customer contact information.
• Perform opening and closing routines including execution of bank deposits and receipt of shipment.
• Maintain policies and procedures.
• Assist with floorsets, window changes, visual presentations, and signage placement as directed.

Requirements

• High School Diploma or GED Certificate.
• Preferably an existing sales associate aspiring to a management role.
• Ability to foster a customer-focused selling culture.
• Demonstrated selling and operational results.
• Available for varied weekly shifts including weekends, closing, and peak shifts.
• Ability to provide in-the-moment coaching to associates.

Benefits

• On-demand access to earned wages through DailyPay.
• Tuition-free education offered in partnership with Guild from over 140 programs across 30+ colleges and universities.
• 40% merchandise discount and free product.
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• No-cost mental health and wellbeing support for all associates.
• Robust health, dental, vision, and life insurance options for full-time associates.
• Opportunity for paid time off and additional family benefits including paid maternity and parental leave.