Retail Loss Prevention Detective

$33,280 - $41,600/Yr

HomeGoods - Glendale, CA

Full-time - Entry Level

Glendale, CA

251-500 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Retail Loss Prevention Detective at HomeGoods plays a crucial role in maintaining store safety and security. This position involves conducting daily loss prevention tasks, building positive relationships with store management, and actively participating in theft prevention initiatives. The detective is responsible for apprehending shoplifters, communicating with associates about shrink initiatives, and ensuring compliance with established policies and guidelines. The role promotes a culture of honesty and integrity while supporting the store's shrink reduction goals.

Responsibilities

• Completes daily tasks required for Store Loss Prevention and safety programs.
• Maintains positive relationships with Store Management.
• Conducts apprehensions within established policies and guidelines.
• Communicates with store Associates on damage and shrink initiatives.
• Identifies and resolves internal and external theft.
• Adheres to established shoplifter guidelines and policies.
• Provides timely, courteous, and knowledgeable service to customers.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
• Participates in investigations and surveillance as assigned.
• Ensures apprehensions are consistent with store theft activity.
• Completes and distributes paperwork in an accurate and timely manner.
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures, and professionally participates in legal activities as needed.
• Coordinates and completes shrink related activities in partnership with Store Management.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Encourages Associate use of shrink reduction resources.
• Promotes safety awareness and supports maintenance of a safe environment.

Requirements

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative / analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors to accomplish tasks.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Benefits

• 401(k)
• 401(k) matching
• Adoption assistance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union access
• Referral bonuses
• Medical insurance
• Vision insurance
• Health Savings Account (HSA)
• Health care Flexible Spending Account (FSA)
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays
• Paid vacation
• Paid sick leave
• Auto/home insurance discounts
• Scholarship program