Retail Manager 3

Sodexo

Full-time - Mid Level

Onsite

Food Services and Drinking Places

About the position

The Retail Manager 3 position at Sodexo for Howard University involves overseeing day-to-day operations of high-volume quick service retail locations and a food truck. The role focuses on delivering high-quality food service, engaging with students, and leading a team to achieve high satisfaction scores. The successful candidate will be a hands-on leader responsible for mentoring staff, managing cash handling, and ensuring compliance with safety programs.

Responsibilities

• Manage day-to-day operations in multiple food retail venues.
• Deliver high-quality food service while engaging with students.
• Lead and inspire frontline teams to achieve top culinary performance.
• Provide excellent customer service and maintain a clean, safe environment.
• Mentor teams in accurate cash handling and operational processes.
• Train and manage department HACCP Safety Programs and daily operation standards.

Requirements

• 2-3 years of food management experience with a focus on front of the house retail operations.
• Previous supervisory experience and strong employee engagement leadership skills.
• Strong understanding of POS systems and cash handling management.
• Ability to manage multiple priorities and demonstrate professional communication skills.
• Experience promoting national brands in a campus environment.

Nice-to-haves

• Catering/banquet management experience is a plus.

Benefits

• Paid time off
• Holidays
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with matching contributions
• Access to ongoing training and development programs
• Tuition reimbursement
• Health and wellness programs