Michaels - Washington, DC
posted 20 days ago
The Retail Manager - Customer Experience Manager at Michaels is responsible for delivering a customer-centric shopping experience by managing front-end operations and leading omnichannel processes. This part-time role involves ensuring compliance with company policies, training team members, and maintaining store recovery standards to uphold the brand's promises. The manager will also oversee cash reconciliation, inventory processes, and assist in onboarding new team members while serving as the Manager on Duty (MOD).