Michaels - Topeka, KS
posted 4 months ago
As a Retail Manager - Customer Experience Manager, you will play a pivotal role in enhancing the customer experience within our store located in Topeka, KS. This part-time position is designed for individuals who are passionate about retail and customer service, and who thrive in a dynamic and innovative environment. You will be responsible for leading a team that is dedicated to providing exceptional service to our customers, ensuring that every interaction is positive and memorable. Your leadership will help foster a culture of teamwork and collaboration, where every team member feels valued and empowered to contribute to our mission. In this role, you will oversee daily operations, manage inventory, and ensure that the store is well-stocked and organized. You will also be responsible for training and developing team members, setting performance goals, and providing ongoing feedback to help them succeed. Your ability to analyze sales data and customer feedback will be crucial in identifying areas for improvement and implementing strategies to enhance the overall shopping experience. You will work closely with other managers to ensure that our store meets its sales targets while maintaining high standards of customer service. Additionally, you will be involved in planning and executing promotional events and activities that engage our customers and drive traffic to the store. Your creativity and innovative thinking will be essential in creating a vibrant and inviting atmosphere that reflects our brand values and resonates with our customers. This position offers a unique opportunity to make a significant impact on the customer experience and contribute to the success of our store.