Retail Manager - Replenishment

Michaels - Columbia, MO

Full-time - Mid Level

Columbia, MO

1,001-5,000 employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Retail Manager - Replenishment at Michaels is responsible for leading and supporting inventory management and merchandising standards to ensure a well-stocked and visually appealing store for customers. This role involves assisting the Store Manager in adhering to company policies, managing team performance, and delivering exceptional customer service.

Responsibilities

• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs.
• Manage and support the truck processes and lead teams to ensure standards are met.
• Manage, execute and support the planogram process (POG's) to standard.
• Manage, execute and support the AD set processes.
• Manage and execute shrink and safety programs.
• Serve as Manager on Duty (MOD).
• Maintain seasonal sets and the feature space to visual merchandising standards.
• Assist with interviewing, on-boarding, coaching, observing and training of new Team members.
• Support Talent Development activities and participate in Performance Management activities of the team.
• Interact with others in an accepting and respectful manner, promoting commitment to the organization's vision and values.
• Acknowledge customers, help locate product and provide solutions.
• Assist with Omni channel processes.
• Cross trained in Custom Framing selling and production.

Requirements

• Retail merchandising and customer service experience preferred.
• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Benefits

• Comprehensive benefits package (details available on Michaels Benefits website).