Retail Manager

$40,000 - $45,000/Yr

Great Lakes Coffee Roasters - Bowmansville, NY

posted 4 days ago

Full-time - Mid Level
Bowmansville, NY
Food Manufacturing

About the position

We are seeking a dynamic and experienced Retail Manager to oversee our store operations and drive sales performance. The ideal candidate will possess strong leadership skills, a passion for retail, and the ability to create a positive customer experience. As a Retail Manager, you will be responsible for managing staff, optimizing inventory, and ensuring that the store meets its sales targets while maintaining high standards of customer service.

Responsibilities

  • Supervise daily store operations and manage a team of retail associates to ensure optimal performance.
  • Communicate effectively with team members to foster a collaborative work environment.
  • Implement existing training programs for staff to enhance their skills in customer service, sales techniques, and product knowledge.
  • Oversee inventory management processes, including stock ordering, receiving, and organization to maintain optimal stock levels.
  • Monitor sales performance against budgeted targets and develop strategies to improve results.
  • Ensure compliance with company policies and procedures as well as health and safety regulations.
  • Provide exceptional customer service by addressing inquiries or concerns promptly.

Requirements

  • Previous retail and/or retail management experience preferred.
  • Excellent communication skills with the ability to motivate and lead a diverse team.
  • Understanding of budgeting and financial reporting related to retail operations.
  • Experience in training development for staff is highly desirable.
  • Strong organizational skills with attention to detail in inventory management.
  • Ability to work flexible hours including weekends and holidays as needed.

Benefits

  • Paid time off
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