Retail Membership Sales Specialist

$19 - $24/Yr

AAA Mid-Atlantic - Mount Laurel, NJ

Full-time - Entry Level

Mount Laurel, NJ

Rental and Leasing Services

About the position

Join AAA Club Alliance as a Membership Sales Specialist and unlock your sales potential in a dynamic retail environment. This role is centered around delivering exceptional service while driving sales success. You will connect with customers, provide invaluable membership services, and be part of a team where every interaction counts. Enjoy a consistent schedule with no work on Sundays and a 37.5-hour work week, allowing for a healthy work-life balance. With competitive compensation and a range of benefits, this position offers a rewarding career path.

Responsibilities

• Drive Sales: Sell and process new AAA memberships, while maximizing opportunities to upsell and cross-sell upgrades and add-ons.
• Customer Engagement: Drive active engagement with our membership base through in-store sales, inquiries, and outbound calls. Effectively welcome new members, present enticing promotions, and initiate discussions about upgrade opportunities.
• Efficient Documentation: Ensure all leads and interactions are accurately documented, maintaining clear records for future reference.
• Expert Support: Serve as the go-to person in the store for all membership-related inquiries, providing expert guidance and support to customers.

Requirements

• Sales Savvy: Bring a minimum of three (3) years of sales and customer service experience to the table, demonstrating your ability to drive results and exceed expectations.
• Communication Skills: Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
• Tech Proficiency: Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
• High School Diploma/GED: A minimum educational requirement to join our team.
• Satisfactory Background: Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.

Benefits

• No Sundays: Enjoy a consistent schedule with no work on Sundays.
• Convenient Hours: With store hours from Monday to Friday, 8AM to 6PM, and Saturday, 8AM to 5PM; 37.5 Hour Work Week.
• Paid Holidays: Celebrate eight paid holidays throughout the year.
• Generous Paid Time Off: Accrue over three weeks of paid time off during your first year.
• Paid Volunteer Time Off: Make a difference in your community with paid time off to volunteer.
• Competitive Compensation: The starting base compensation for this position is $19.28 to $24.66 hourly.
• Monthly Incentive Plan: Drive your success with a monthly incentive plan tailored to reward your individual performance.
• AAA Premier Membership: Enjoy complimentary AAA Premier level membership benefits.
• Medical, Dental, Vision, and Prescription Coverage: Take care of your health with our comprehensive benefits package.
• Tuition Reimbursement: Invest in your future with our tuition reimbursement program.
• 401(K) Plan: Save for your retirement with our company-matched 401(K) plan, up to 7%.