RETAIL MERCHANDISE ASSOCIATE OPEN AVAILABILITY

$24,960 - $26,000/Yr

TJX - Atlanta, GA

Full-time - Entry Level

Atlanta, GA

251-500 employees

General Merchandise Retailers

About the position

The Retail Merchandise Associate at HomeGoods is responsible for delivering an exceptional customer experience while maintaining a clean and organized store environment. This role involves engaging with customers, adhering to operational standards, and supporting various store functions to meet business needs. Associates may be cross-trained in multiple areas to enhance store operations and customer service.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple areas of the store as needed.
• Model established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and count change back according to established procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy and follow established procedures and standards.
• Process and prepare merchandise for the sales floor following company procedures and standards.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance of the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects with or without reasonable accommodation.
• Effective collaboration with peers and supervisors.
• Retail customer experience preferred.

Benefits

• Associate discount
• EAP (Employee Assistance Program)
• Smoking cessation program
• Bereavement leave
• 401(k) Associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union membership
• Referral bonuses
• 401(k) match for eligible employees
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Health care Flexible Spending Account (FSA)
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick leave
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance